CUSTOMER SERVICE AGENTS

We help answer your customers’ questions.

Our agents use your approved business information to answer the questions you’ve agreed they should handle.

Define the questions to cover.

We work with you to identify common questions and prepare the information an agent can use to answer them.

Together, we decide when an agent should hand a question to your team and how that handoff should work.

Tell us which questions your team handles repeatedly and where customers ask them. We’ll confirm the package scope and pricing with you.