CUSTOM BOTS & AUTOMATIONS

We build bots and automations for work you repeat.

We build custom bots and automations for specific jobs, including a customer-service agent that answers customer questions after hours. We agree on the information it uses and when a request needs to come to a person.

Ask about a custom bot or automation

Answer customer questions after hours.

A custom customer-service agent can use your business information to answer the questions you’ve agreed it should handle. Requests outside that scope need a defined way to reach a person.

Start with a task you repeat.

An automation is useful when the work follows clear steps, such as transferring details between systems or sending information to the next person. We look at those steps and the rules they need to follow.

We look at the tools you already use.

Your current systems shape what’s possible. We check how they can work together and what access is needed before recommending new software.

Decide where a person needs to step in.

A process needs a plan for incomplete information, failed actions and decisions that require approval. We identify those points before a build so human review is part of the setup.

Know what the project needs to do.

We agree on the task, what the automation may change and how to test it. That gives the project a clear scope before implementation begins.

Tell us which task you keep doing by hand.

A short description of the task and the tools involved is enough to begin the conversation.

Ask about a custom bot or automation